Who we are
Welcome to Urbanhides, where luxury meets affordability in the world of leather fashion. We are dedicated to curating a diverse selection of premium leather products that elevate your style while reflecting your individuality.
Our Mission
At Urbanhides, our mission is simple: to provide an unparalleled shopping experience to our valued customers. We are committed to offering a wide array of fashion accessories crafted from the finest quality leather, all at prices that won’t break the bank. Our dedication extends beyond just providing exceptional products; we strive to deliver outstanding customer service at every touchpoint.
Our Products
Indulge in our extensive collection of leather fashion accessories and apparels, carefully handpicked to embody both elegance and functionality. From timeless bags and sophisticated wallets to sleek belts, chic handbags, and stylish apparel pieces, each item in our range exudes craftsmanship and style. We meticulously source and select every piece to ensure it meets our rigorous standards of quality and design.
Customization
At Urbanhides, we understand that true luxury lies in the ability to express oneself uniquely. That’s why we offer personalized customization services, allowing you to bring your vision to life. Whether it’s adding a monogram to a wallet or designing a bespoke bag from scratch, our skilled artisans are dedicated to fulfilling your individual needs with precision and care.
Craftsmanship
We take pride in upholding the rich tradition of leather craftsmanship, evident in every stitch and detail of our products. Each item is expertly crafted using techniques passed down through generations, ensuring durability and longevity. When you choose Urbanhides, you’re investing in more than just a fashion accessory; you’re acquiring a timeless piece of artistry.
Join the Urbanhides Family
Discover the epitome of style and sophistication with Urbanhides. Whether you’re treating yourself or searching for the perfect gift, we invite you to explore our collection and experience the unparalleled luxury of fine leather goods. Thank you for choosing Urbanhides, where your journey to elevated elegance begins.
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Terms and Conditions
These Terms and Conditions govern your use of the Urbanhides website and the purchase of products from Urbanhides. By accessing or using our website and purchasing products from us, you agree to be bound by these Terms and Conditions. Please read them carefully before proceeding with any purchase.
1. Product Information
Urbanhides makes every effort to accurately display the colors, descriptions, and specifications of our products on the website. However, we cannot guarantee that your computer monitor’s display of any color will be accurate.
2. Pricing
All prices displayed on the Urbanhides website are in the currency specified and are subject to change without notice. While we strive to ensure the accuracy of pricing information, errors may occur. In the event of a pricing error, we reserve the right to cancel any orders placed at the incorrect price.
3. Orders and Payment
By placing an order with Urbanhides, you are offering to purchase the products specified in your order. All orders are subject to availability and acceptance by Urbanhides. Once your order is placed, you will receive an order confirmation email detailing the products you have purchased and their total cost.
Payment for orders must be made in full at the time of purchase. We accept payment via credit/debit card, PayPal, or any other payment method specified on our website.
4. Shipping and Delivery
Urbanhides offers shipping to select locations worldwide. Shipping costs and delivery times vary depending on the destination and shipping method selected. We aim to dispatch all orders within 7-10 working days .but delivery times may vary due to factors beyond our control.
5. Returns and Exchanges
We want you to be completely satisfied with your purchase from Urbanhides. If for any reason you are not satisfied, you may return the item(s) within 15 days of receipt for a refund or exchange, subject to our Returns and Exchanges Policy.
6. Privacy
Your privacy is important to us. Please refer to our Privacy Policy for information on how we collect, use, and disclose your personal information.
7. Intellectual Property
All content on the Urbanhides website, including but not limited to text, graphics, logos, images, and software, is the property of Urbanhides and is protected by copyright and other intellectual property laws.
8. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of Government of India, Any disputes arising out of or relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of India.
9. Amendments
Urbanhides reserves the right to amend these Terms and Conditions at any time without prior notice. Any amendments will be effective immediately upon posting on the website. It is your responsibility to review these Terms and Conditions periodically for changes.
Comments
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Cookies
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.
Who we share your data with
If you request a password reset, your IP address will be included in the reset email.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where your data is sent
Visitor comments may be checked through an automated spam detection service.
Refund and Returns PolicY
Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.
Sale items
Only regular priced items may be refunded. Sale items cannot be refunded.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Need help?
Contact us at {[email protected]} for questions related to refunds and returns.