Terms of service

Terms and Conditions

Last Updated: July 12, 2018

Welcome to UrbanHides.com, operated by APPURBANHIDES FASHION PVT LTD (“UrbanHides,” “we,” “us,” or “our”). These Terms and Conditions govern your access to and use of our website, products, and services. By using UrbanHides.com or placing an order, you agree to these Terms.

1. Acceptance of Terms

By using our website, you confirm that you:

  • Are at least 18 years old or have permission from a legal guardian.

  • Are legally capable of entering into an agreement.

  • Agree to comply with all applicable laws and regulations.

2. Use of Our Website

You may use UrbanHides.com for lawful personal or business purposes. You must not:

  • Use the website for illegal or fraudulent activities.

  • Attempt to gain unauthorized access to our systems.

  • Copy, reproduce, or commercially exploit our content without permission.

  • Upload or transmit viruses, malware, or harmful content.

  • Interfere with the security or operation of the website.

3. User Accounts

If you create an account, you agree to provide accurate information and keep your login credentials secure. You are responsible for activities conducted through your account.

We may suspend or terminate accounts associated with fraud, misuse, or violations of these Terms.

4. Products, Orders and Customization

Product images and descriptions are provided as accurately as possible. Because leather is a natural material, slight variations in texture, grain, and color may occur.

Customers ordering custom-made or made-to-measure garments are responsible for providing accurate measurements and confirming customization details.

We reserve the right to accept, reject, or cancel an order where necessary, including in cases of pricing errors, suspected fraud, product unavailability, or other reasonable circumstances.

5. Pricing and Payments

Prices and available payment methods are displayed at checkout. Customers are responsible for applicable taxes, customs duties, or import charges unless otherwise stated.

Refunds, returns, and exchanges are subject to our published Return & Refund Policy.

6. Intellectual Property

All website content, including the UrbanHides name, branding, logos, product images, graphics, designs, text, and other materials, is owned by or licensed to APPURBANHIDES FASHION PVT LTD and is protected by applicable intellectual property laws.

Content may not be copied, reproduced, distributed, or commercially used without prior written permission.

7. User Content

If you submit reviews, photographs, feedback, or other content, you confirm that you have the right to provide it. You grant UrbanHides permission to use such content for operating, improving, and promoting our services, subject to applicable law.

8. Limitation of Liability

To the fullest extent permitted by law, UrbanHides and APPURBANHIDES FASHION PVT LTD will not be liable for indirect, incidental, special, or consequential losses resulting from the use of our website, products, or services.

Nothing in these Terms excludes liability that cannot legally be excluded under applicable law.

9. Indemnification

You agree to indemnify and hold harmless APPURBANHIDES FASHION PVT LTD, its directors, employees, and affiliates from claims or expenses resulting from your unlawful use of our Services or violation of these Terms.

10. Termination

We reserve the right to restrict, suspend, or terminate access to our Services if these Terms are violated, fraudulent activity is suspected, or continued access may harm our business, customers, or systems.

11. Governing Law

These Terms are governed by the applicable laws of India. Any disputes shall be subject to the jurisdiction of the competent courts in India, unless mandatory consumer protection laws provide otherwise.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. Changes become effective when posted on UrbanHides.com. Continued use of the website after an update constitutes acceptance of the revised Terms.

13. Contact Us

For questions about these Terms and Conditions, please contact:

APPURBANHIDES FASHION PVT LTD
Website: UrbanHides.com
Email: care@urbanhides.com

Thank you for choosing UrbanHides. We value your trust and look forward to serving you.