Contact

We'd Love to Hear From You

Whether you have a question about sizing, customization, an existing order, shipping, or simply want advice on choosing the perfect leather jacket, the UrbanHides team is here to help. We aim to provide a seamless shopping experience with friendly, responsive customer support.


Customer Support

Email: care@urbanhides.com

Response Time: Within 24–48 business hours

Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (Local Business Hours)
Sunday: Closed


Visit Our Store

UrbanHides
Premium Genuine Leather Apparel

Website:
https://www.urbanhides.com


How Can We Help?

Our team is happy to assist you with:

Product recommendations
Custom leather jacket orders
Made-to-measure sizing
Order tracking
Shipping & delivery updates
Returns & exchanges
Bulk & wholesale inquiries
Corporate gifting
Leather care guidance
General customer support


Custom Orders

Looking for something unique?

UrbanHides offers personalized leather jackets tailored to your measurements and style preferences. Choose from premium lambskin, cowhide, or suede leather, customize colors, hardware, lining, embroidery, and more to create a jacket that's uniquely yours.


Worldwide Shipping

We proudly ship premium handcrafted leather jackets to customers across:

United States
United Kingdom
Canada
Australia
Germany
France
Italy
Spain
Netherlands
Sweden
Norway
Denmark
Switzerland
Belgium
Austria
New Zealand
And many more countries worldwide.


Why Shop with UrbanHides?

Premium Genuine Lambskin, Cowhide & Suede Leather

Handcrafted by Skilled Artisans

Custom Sizing Available

Luxury Craftsmanship

Secure Online Shopping

Worldwide Shipping

Dedicated Customer Support

Premium Quality Guaranteed


Send Us a Message

Have a question or need assistance? Complete the contact form below and our team will get back to you as soon as possible.

Please include:

Your Name
Email Address
Order Number (if applicable)
Subject
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Providing complete details helps us respond more quickly and accurately.


Our Commitment

At UrbanHides, we believe exceptional products deserve exceptional service. From your first visit to the delivery of your handcrafted leather jacket, we're committed to providing quality, transparency, and support every step of the way.

Thank you for choosing UrbanHides. We look forward to helping you find the perfect leather jacket.