Contact

We'd Love to Hear From You

Whether you have a question about sizing, customization, an existing order, shipping, or simply want advice on choosing the perfect leather jacket, the UrbanHides team is here to help. We aim to provide a seamless shopping experience with friendly, responsive customer support.

Customer Support

Email: care@urbanhides.com

Response Time: Within 24–48 business hours

Business Hours:
Monday – Saturday: 9:00 AM – 6:00 PM (Local Business Hours)
Sunday: Closed

Visit Our Store

UrbanHides
Premium Genuine Leather Apparel

Website:
https://www.urbanhides.com

How Can We Help?

Our team is happy to assist you with:

  • Product recommendations
  • Custom leather jacket orders
  • Made-to-measure sizing
  • Order tracking
  • Shipping & delivery updates
  • Returns & exchanges
  • Bulk & wholesale inquiries
  • Corporate gifting
  • Leather care guidance
  • General customer support

Custom Orders

Looking for something unique?

UrbanHides offers personalized leather jackets tailored to your measurements and style preferences. Choose from premium lambskin, cowhide, or suede leather, customize colors, hardware, lining, embroidery, and more to create a jacket that's uniquely yours.

Worldwide Shipping

We proudly ship premium handcrafted leather jackets to customers across:

  • United States
  • United Kingdom
  • Canada
  • Australia
  • Germany
  • France
  • Italy
  • Spain
  • Netherlands
  • Sweden
  • Norway
  • Denmark
  • Switzerland
  • Belgium
  • Austria
  • New Zealand
  • And many more countries worldwide.

Why Shop with UrbanHides?

  • Premium Genuine Lambskin, Cowhide & Suede Leather
  • Handcrafted by Skilled Artisans
  • Custom Sizing Available
  • Luxury Craftsmanship
  • Secure Online Shopping
  • Worldwide Shipping
  • Dedicated Customer Support
  • Premium Quality Guaranteed

Send Us a Message

Have a question or need assistance? Complete the contact form below and our team will get back to you as soon as possible.

Please include:

  • Your Name
  • Email Address
  • Order Number (if applicable)
  • Subject
  • Message

Providing complete details helps us respond more quickly and accurately.

Our Commitment

At UrbanHides, we believe exceptional products deserve exceptional service. From your first visit to the delivery of your handcrafted leather jacket, we're committed to providing quality, transparency, and support every step of the way.

Thank you for choosing UrbanHides. We look forward to helping you find the perfect leather jacket.